To list your apartment on our website just email us to info@romanreference.com with a description of the apartment and pictures. We'll review it and get back to you with the final details.
If you're reading this one in English you'll probably need us to take care of your clients' check in/out. We charge this service a flat fee of 50 euro, take credit card details and signature upon renters' check in and keep the slip until one week after check out then we destroy it. Upon check out if we notice something is broken or out of order we notify you immediately. However we do not take responsibility if we fail to notice a damage. Full inventory check is not included in the 50 euro.
The owner of the apartment should always inform us beforehand:
-if he wants to block dates on the calendar, unless he uses our backoffice to do it directly online;
-if he has changed something in the furniture of the apartment;
-if he plans on doing works or works are planned in the building or the vicinity;
-if he needs to access the apartment during the renters' stay.
Use it when it's not rented.
Let it through other agencies or for it's own use as long as we're always informed beforehand.
The price agreed over our email correspondence is paid to you net of commissions, our commission + VAT is added separately and transparently on top of whatever you earn. Our email correpondence will be the base of our agreement and, in case of differences with our terms and conditions, we'll stick to whatever agreed on email.
Yes, we offer check in/out and cleaning service on request. Please enquire for details.
Registering as instant booker on our website will reduce our commission by 20%. To be an instant booker you should regularly update the calendar on our back office so that the client willing to book online can do so and pay on the spot. If you take care of check in/out and cleaning yourself you'll spare the cost of it which we normally add to the rental fee.
The Instant Booker has to keep calendar's dates constantly updated either by logging into our back office or by informing us by email about each new booking. The On Request owner can make up his/her mind on each single request but he/she will statistically receive up to 80% less requests than instant bookers.
If you register as 'Instant bookers' your aparment can be booked on the spot if available on the website. You'll receive an email with all details and can log in to our back office to see the list of all confirmed bookings to your apartment. If you register as 'On Request' you'll be emailed details of each new booking submission and asked whether or not you'll take the booking. You can accept the booking online or contact us to tell us what to do. Once you accept a booking you're bound to it or can cancel it by paying a penalty fee correspondent to 30% of the total you'd have earned. Your payment will then be used to offer an upgrade to the client.
If the renter cancels his/her booking to your apartment he'll owe you 30% of your rental fee. If you cancel a booking you'll owe 30% of the rental fee to the renter. Both ways it will be us to pay you or you to pay us in case of your cancellation. When you cancel we'll use the extra cash to offer an upgrade to the client.
Utilities are normally included in the rental fee up to a max use equivalent to 50 euro. If the renter exceeds the use of utilities he'll pay the difference. The person in charge of the check out will take account of utilities use.
On the base of our experience we've divided the year by the following seasons:
Low Season: January, February, August, November and the first half of December. If you activate seasonal rates it will discount the base price automatically by 10%
Middle Season: March and July. Base price agreed.
High Season: April, May, June, September and October. Increase on base price 10%.
Higher Season: December 20 to 25. Increase on base price 20%
Highest Season: New Year and Easter. Increase on base price 30%.
You can make your price change with the number of people. We think this is a sensible rate strategy and normally suggest an increase on the base price of 5% per additional person over two. As always though you're free to make your own price.
Shorter stays of less than a week put the apartment and its neighbourhood under a greater amount of stress. We suggest you to figure a price most convenient for a week (we're eager to rate your apartment if you want us to) and make the per night price grow in inverse proportion to the length of the stay.
If you ask us to we can make per night rate grow as opposed to the weekly in the following proportion:
6 nights +5% on the nightly rate
5 nights +12%
4 nights +22.5%
3 nights +40%
We don't think rentals of two nights can be worth the while, however you are very welcome to take them!
Longer stays put the apartment and its neighbourhood under a lesser amount of stress. We suggest you to activate discounts for stays longer than two weeks. However you're free to activate discounts or not and to choose the right percentage of discount if you do, here is the percentage of discount we suggest:
Longer than 14 nights stay, 10% discount on the base rate
Longer than 30 nights stay, 25% discount on the base rate
Longer than 60 nights stay, 35% discount on the base rate.
Please note that activating discounts often means the difference between being or not in a given search result. On advanced search clients can opt out apartments that don't give discounts. Last but not least, activating discounts raises your apartment's ranking showing it higher on search results.
Sure! Activating Last Minute discounts makes your apartment ranking higher and switches on the possibility of showing it on the first page when available last minute.
Most owners discount 5% one month prior to arrival and 10% one week prior to arrival. However you can be more generous than that if you want and we suggest it!
Early Bookings as opposed to Last Minute are bookings made with large advance of time. Those owners who like to plan everything in advance can be interested in favouring advance booking. Normally these consist in 5% discount 2 months before arrival and 10% discount six months before arrival.
