Rome Apartment #155
Vaticano / Via Angelo Emo
Check-out before 10:00.
200 meters walk from subway Aurelia, one stop from Cipro Musei Vaticani, this apartment is not located in the ancient center yet it's well connected to all the main attractions in Rome ;
70sq.mts apartment set on the first floor of a residential building, with elevator and access wheelchair ramp, view on a park, composed of:
with table and 6 chairs, Library, coffee table, tv, phone, Double sofa bed, armchair, kitchen corner, air conditioning, and big window leading to small balcony with view on interior court yard;
17sq.mts with double window view on the private park, queen size bed, closet and drawers, armchairs, mirror, telephone and safe, A/C;
13sq.mts with double window on courtyard, 2 single beds that can be united to do double bed, closet, 2 chairs, and mirror, A/C;
with gas stove, fridge and freezer, microwave, boiler, coffee machine (Filter coffee) ventilation system and window;
with shower/ bathtub, bidet, washing machine, iron, hairdryer and ventilation system;
Independent heating, elevator, phone, tv,Wi-Fi, wm, a/c, balcony. You can use the tennis playground ( 2 euros per hour, must be booked- closed on Mondays), and free use kids playground ( soccer playground+bowls)
We travelled with our 3 kids (0, 5, 7), and the apt. was big enogh to all of us. But the living room really needs some new and more comfortable furnitures. After walking around in the streets of Rome, the furnitures are poor and almost impossible to relax in.
The kitchen is not prepared for cooking - almost no space at the areas around the stove, and there was a lack of pots and cutlery. We missed a dishwasher.
The balcony was so small (1x2) and dark, and we wondered, who could have use of that.
Good and stable WIFI.
Close to supermarket, which was good and assorted.
Die U-Bahn-Station lag nur 5 Min. entfernt und innerhalb von 15 Min. war man im Zentrum.
Wir können den Service von Citiesreference und auch die Wohnung unbedingt weiterempfehlen.
Es war wunderbar.
Unfortunately, our experience was not so good. The location was not bad, and was close to two metros. The space was fine but noisy and the apartment should have been cleaner.
On the service side we had most issues. First the person that was supposed to meet us to give us the key was 45 min late so we had to sit outside the building and wait.Then when she showed us the apartment, she was rude and abrupt. When i asked questions about the washing machine she was not very helpful and when I asked about the air conditioning she first told me that she did not think there was any air conditioning. I told her I confirmed that I specifically booked to ensure I had air. She was very annoyed and said nobody had ever asked this before. She called the owner and they explained to her how it worked.
She then showed us but again was very annoyed by the request. After she left we found some very clear typed instructions on how to use the air conditioner, so she obviously did not know the apartment very well!
There were three of us staying in apt and there were two single beds and one King size. We were three women. A few hours after she left we decided to take a nap and when we turned down the cover of one bed, there were no sheets. I called her and she was very nasty and it took about 10 minutes for me to explain that we were each sleeping in seperate beds and the 3rd bed needed sheets. She told me there were sheets in one of the drawers in the dresser. She was very mean when i told her that the sheets did not include a pillow case. I finally just hung up. I wound up having to wrap a sheet around the pillow in order to use it.
Overall the apt was OK but the person performing the check-in was so nasty it made the experience bad. i would recomend she take lessons in customer service. On a positive note, when i needed to call the office to let them know that the shower was not draining properly the person at the rental agency's office was extremely helpful, and got a service person there within the hour and he fixed the problem promptly.
I am very dismayed and disappointed by what happened, a series of events have made it with incomprehension that our meeting has taken a bad turn since the beginning
I'm in the field several years and has never been my habit to be rude to customers and it pains me that you have thought the opposite
It did not seem inappropriate my behavior towards you, but perhaps because of stress I had a reaction to you was rude
I offer my deepest apologies, I thank you for your words that made me grow up professionally and further hope that this experience would be forgotten
Bus and Metro very nearby.
The apartment has a kitchenette (the cork screw was broken so I bought and left a new one as well as a larger sautee pan), a well appointed bathroom with a separate tub and shower, bidet, toilet, pedestal sink. The sink needs to be recaulked to adhere to the wall and the shower water handle needs repair (falls off) but the shower works well and the water pressure was great. However, the hot water supply was insufficient as only one shower could be taken for the morning even with keeping it shut off and only on for rinsing. We needed to alternate one person got a morning shower and one at night - we did get our rythym with this but a bit more generous of a setting on the hot water heater would have been nice. The apartment heat worked well.
There is a clothes washer that works well though it did leak on a couple of occasions. There is a room with a rack for drying clothes. Loads of storage and drawers to unpack into and the rooms were good size.
The furniture is definitely "economy" level but in good shape and comfortable.
I read other reviewers having no trouble with the wifi and though the password got my computer connected there was no functionality for any of my computers (Mac laptop pro, iPads, iPhones including the iPhone of my cousin who lives in Rome). I went out and bought an internet key for my laptop and a scheda for my ipad which also would not work in the apartment but worked perfectly outside of the apartment and complex. I really am not sure what the issue was.
Plenty of towels supplied and the apartment felt very clean and well thought out. The agency was very professional and easy to work with. I would definitely recommend this apartment and Roman Reference.
It's very comfortable, warm and well equipped.
Therefore it's very centrally located as the position of the building is just in front of the Vatican Museums and it's at only 5 minutes walk to the S.Peter's Square.
From the apartment you can walk and reach all the most touristic sights in Rome.
We will stay there again.
The bathroom has a tub and a separate shower with a large sink, toilet, and bidet. There is a convenient shelf mounted on the wall near the sink, and there are sets of hooks near the sink and shower. The hair dryer is mounted to the wall near the bathroom sink. It is not very powerful or hot. You might want to consider packing a hairdryer if that is a concern. The water pressure was great. We didn’t have any problems with the hot water, though we took pretty quick showers.
The washing machine works, but is very small. There is no dryer. The clothes coming out of the machine are quite wet, so plan plenty of drying time.
The heat worked well. We didn’t need air conditioning.
The kitchen has a large refrigerator and freezer. There is a gas stove top, but no oven. The microwave sits on top of the refrigerator. The coffee pot works well and takes cone filters size #4. There were a few filters when we got there, but we ran out on the last day couldn’t find any coffee filters in any of the grocery stores we went to (ended up filtering through a paper towel). I’d recommend packing some coffee filters.
WiFi: There’s a card on the shelf by the couch with the wifi password on it. You don’t need to enter the bottom line on the card for the password. It worked fine for our netbook and the kids’ Ipod Touches.
Phone: The phone in the apartment is a regular phone, not a pay phone. You can make local calls on it. If you want to receive calls from someone, the phone number for that phone is printed on the phone.
Safety and atmosphere: We felt perfectly safe in the neighborhood. Don’t let the graffiti on the metal window blinds across the street throw you off. This apartment complex is very nice and the neighbors going in and out were quiet and well dressed. I saw mostly older people coming and going, but did see some kids playing on the soccer field and tennis courts in the afternoons. The complex is impeccably maintained and spotlessly clean. To get into the apartment you have to first pass through a locked gate at the street, then through a locked door into the building, then a locked door that opens to this apartment and another vacation apartment, then through the locked apartment door.
Location: The apartment is on the west side of the Vatican and between two Metro stations. It’s practically across the street from the Valle Aurelia Metro and train station. To get to the apartment from that station, follow the sign for Via Angelo Emo as you exit the station. Go all the way out to the street and turn left. Walk down the sidewalk to the crosswalk in front of the old train trestle that looks like an old aqueduct. When you cross the street, you’ll be at a little gas station. The apartment building is the first building past this gas station. If you’re going to the metro from the apartment, just reverse the directions. Walk as far as the metro sign before you go into the subway station unless you want to take a train instead of the subway. The Cipro station is about a 5 -7 minute walk in the other direction. You can just walk down Via Angelo Emo until you see the Metro sign and walk toward it. There are several bus stops along Via Angelo Emo, but we mostly used the metro. Only took the bus in other parts of town.
Groceries, etc: There is a Conad Supermarket about 3- 5 minutes’ walk to the right from the apartment. They have just about everything you’ll need (except coffee filters) and the staff is very friendly. The hours are 8am-8pm Monday –Saturday and 8am-1pm on Sunday. Get there early for the fresh bread. There’s a doughnut/pastry shop, in the same area and also a bakery/deli, fresh fruit and vegetable “store” (fruit piled outside the building and in an open space inside.)
Restaurants: Most of the restaurants in this area don’t open until at least 7 pm. There is a place called La Scallet (or something like it) that serves pasta and pizza at the Piazza Di Santa Maria Delle Grazie by the steps to the Vatican (see below) that is open in the afternoon. We ate there once and the food was just okay. Nothing to talk about when you get home. We ended up cooking something simple most nights because the kids were so tired and we didn’t want to wait.
Map: The map included in the DK Eyewitness Travel Rome book includes the location of this apartment and the metro stations. It’s a great map that got us all over Rome.
Getting to the Vatican: You can walk to the Vatican Museums in about 10-15 minutes. It’s about another 5 -7 minutes to St. Peter’s Square from there. (You can check the bus schedules and get a bus on Via Angelo Emo, but we always felt like walking.) The easiest way to walk is to turn to the right out of the apartment and go down Via Angelo Emo to the Piazza Di Santa Maria Delle Grazie by the Cipro station and take the stairs on the right past the Millenium Gelato shop. At the top of the stairs, turn left and walk until you see the museum entrance across the street. You can see from the map, that you can also continue walking down Via Candia (there are a variety of stores along this stretch of street) and make a few turns to get to the “break” in the Vatican wall on the map. Be aware that you can’t walk through the Vatican. You have to walk around it. The DK map shows what looks like a road labeled Clivo D. Mura Vaticane that cuts from Via Angelo Emo up to the Vatican. It’s really more like a driveway that turns into an incredibly long set of steps. If you’re feeling adventurous, you can find this by turning right out of the apartment and keeping your eyes open for what looks like an alley/driveway on your right. I think there was a street sign carved up high into a building there. If you look down the alley, you’ll see a sign for an “Autoscuola” driving school. Turn down this road and follow it as it turns right to the end. Then you’ll turn left and go up the stairs. At the top of the stairs you can turn left to go to the Vatican Museums or you can turn right to go around the wall to St. Peter’s Square, but to get to St. Peter’s it may be easier to just continue walking past the museum entrance and continue clockwise around the wall to the square. The Viale Vaticano looks easy to follow on the map, but there are actually turns and steps to go up and down that don’t show on the map. We found the steps for the first time coming down from St. Peter’s clockwise around the wall trying to follow the Viale Vaticano. By the way, to follow the Viale Vaticano on foot from St. Peter’s, hug the Vatican wall around until you see a large set of steps on your left. Go down the steps. Turn right. You’ll shortly see another set of steps on your right. Take those steps up and continue following the wall. If you don’t take those steps back up, you’ll end up on Via Aurelia.
The apartment has free wi-fi which was excellent and convenient. There are two beds in each bedroom, and both very comfortable. There were only 3 of us so we were very happy with the arrangements. The apartment is also very convenient, it's in the quiet and safe Vatican area -- just ten minutes walk to the Vatican Museum and the Sistine Chapel, maybe 15 minutes to St. Peter's Square. Cipro Metro station which connects you to the center is just a five minute walk away. We bought all our groceries at the Conad Supermercato which is two blocks away. There are small family run restaurants in the area serving very good and reasonable food and a lovely little bakery selling the nicest cream and chocolate filled pastries. They open after lunch till late at night and a chocolate croissant, fresh from the oven, was a great midnight snack. Gelateria Millennium is down the road, and right across is the Maria delle Grazie. Apart from enjoying Apartment 155, we were also very impressed with the people of Roman Reference. Ms. Paola Sperati was very helpful from the time I contacted them to the time I booked the apartment. She very patiently took me through the many choices they offered and recommended this apartment which she said best suited our needs. The keyholder who let us into the place (at midnight!) -- Enzo, was very professional, very thorough in his "orientation" and helpful and friendly.
I found Roman Reference through the Internet and I am very glad I booked my vacation apartment with them. I would recommend them to everyone and will certainly use them again the next time I visit Rome!